Terms of service
Terms of Service
Overview
Welcome to Drapezo. Throughout this document, the terms “we”, “us” and “our” refer to Drapezo. These Terms of Service govern your access to and use of our website, products, and services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms along with our Privacy Policy. If you do not agree, you should not use our Services.
Eligibility & Account
By using our Services, you confirm that you are at least 18 years old or using the platform under the supervision of a parent or legal guardian. You agree to provide accurate, complete, and current information for all purchases and interactions.
You are responsible for maintaining the confidentiality of your account and for all activities conducted under it. We reserve the right to suspend or terminate accounts found to be providing false information or engaging in misuse.
Products & Representation
We strive to display our products as accurately as possible. However, slight variations in color, appearance, or fit may occur due to screen settings, lighting, or manufacturing differences.
All product descriptions, pricing, and availability are subject to change without prior notice. We reserve the right to discontinue any product at our discretion.
Orders & Acceptance
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is confirmed only after successful payment and confirmation from our end.
We do not allow cancellations once an order has been placed and confirmed. Customers are requested to review their order carefully before completing the purchase.
All purchases are subject to our Refund & Return Policy.
Pricing & Payments
All prices listed are in INR and inclusive of applicable taxes unless stated otherwise. Shipping charges, if any, will be displayed at checkout.
You agree to provide valid and accurate payment details and authorize us to charge the applicable amount. We are not responsible for payment failures due to incorrect information or third-party payment issues.
Shipping & Delivery
We aim to deliver products within the estimated timelines; however, delays may occur due to logistics or unforeseen circumstances beyond our control.
Once an order is handed over to the shipping carrier, the responsibility for delivery lies with the logistics provider. We are not liable for delays caused by courier partners.
Intellectual Property
All content on this website—including text, images, branding, logos, and designs—is the property of Drapezo and is protected under applicable intellectual property laws in India.
You may not use, reproduce, or distribute any content without prior written permission from us.
Third-Party Services
Our website may include links or integrations with third-party services. We are not responsible for the content, policies, or practices of such third parties. Your use of those services is at your own risk.
User Conduct
You agree not to misuse our platform. This includes engaging in fraudulent activity, providing false information, attempting to harm the website, or violating any applicable laws.
We reserve the right to suspend or terminate access if such behavior is detected.
Returns, Refunds & Exchanges
All returns, refunds, and exchanges are governed by our Refund Policy available on our website. By making a purchase, you agree to those terms.
Disclaimer of Warranties
All products and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation of the website.
To the extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose.
Limitation of Liability
To the maximum extent permitted under Indian law, Drapezo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
Our total liability, if any, shall not exceed the value of the product purchased.
Indemnification
You agree to indemnify and hold Drapezo harmless from any claims, damages, or losses arising from your breach of these Terms or misuse of the Services.
Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India, including the Consumer Protection Act, 2019 and applicable e-commerce regulations.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Niwai, Tonk, Rajasthan.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes implies your acceptance of the updated Terms.
Contact Information
For any questions regarding these Terms, you may contact us at:
Drapezo
Email: admin.drapezo@gmail.com
Address: Niwai, Tonk, Rajasthan, India
Phone: +91 8209743363