FAQ (Frequently Asked Questions)

How long does delivery take?

Each Drapezo piece is printed on demand just for you. Orders are typically dispatched within 1–3 business days, and delivered in 3–10 business days depending on your location. You'll receive tracking details as soon as your order ships.

Do you offer Cash on Delivery (COD)?

Currently we accept prepaid orders only — UPI, credit/debit cards, net banking, and wallets via our secure Razorpay checkout. This keeps pricing lower and orders moving faster. We may add COD in the future.

What size should I choose?

Every product page has a detailed size guide (chest & length in inches). Our tees have an oversized, boxy fit. If you're between sizes, size down for a cleaner fit or stick to your usual size for a relaxed, oversized look. Measurements may vary by ±0.5 inch.

Can I return or exchange my order?

Yes — we offer 7-day easy returns & exchanges on unused items with original tags. Just email us at support@drapezo.com with your Order ID within 7 days of delivery. Full details are in our Refund Policy.

How do I track my order?

Once your order ships, we'll send a tracking link by email/SMS so you can follow it to your doorstep. Still need help? Reach us at support@drapezo.com or +91 82097 43363.